Privacy Policy
Our Commitment to Privacy
Sylplexzorythmeonline is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our investment consultation services or visit our website. We adhere to South African privacy laws and international best practices.
Information We Collect
We collect information necessary to provide professional investment consultation services:
- Personal identification information including name, contact details, and financial background for consultation purposes
- Financial information such as investment goals, risk tolerance, asset values, and portfolio details shared during consultations
- Website usage data including IP addresses, browser information, and interaction patterns for service improvement
- Communication records including consultation notes, email correspondence, and service feedback for quality assurance
How We Use Your Information
Your information is used exclusively for legitimate business purposes:
- Providing personalized investment consultation services and developing customized financial strategies
- Communicating about appointments, follow-up recommendations, and relevant investment opportunities
- Improving our services through analysis of consultation effectiveness and client satisfaction
- Complying with legal and regulatory requirements for financial service providers
Data Protection Measures
We implement comprehensive security measures to protect your sensitive financial information. Our systems use encryption, secure servers, access controls, and regular security audits. All staff members sign confidentiality agreements and receive privacy training. We maintain cyber insurance and incident response procedures to address potential security breaches.
Cookies and Tracking
Our website uses cookies to enhance functionality and user experience. Essential cookies enable core features, while optional cookies provide analytics and personalization. You can control cookie preferences through our cookie consent manager or browser settings.
Third-Party Sharing
We do not sell or rent your personal information. Limited data sharing occurs only with trusted service providers under strict confidentiality agreements for specific purposes such as payment processing, appointment scheduling, or regulatory compliance. All third parties maintain equivalent privacy protections.
Your Privacy Rights
Under South African privacy laws, you have several important rights:
- Right to access your personal information and request copies of data we hold
- Right to correct inaccurate information or update your consultation preferences
- Right to request deletion of your data subject to legal and regulatory requirements
- Right to object to certain data processing activities or withdraw consent where applicable
Data Retention
We retain your information only as long as necessary for consultation services and legal compliance. Financial consultation records are typically maintained for seven years as required by regulatory authorities. Marketing preferences and website data are retained for shorter periods based on ongoing consent and business needs.
Children's Privacy
Our investment consultation services are designed for adults. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware of such collection, we will promptly delete the information and terminate any associated accounts.
Policy Changes
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through website notices, email notifications, or direct communication with active clients. Continued use of our services indicates acceptance of updated terms.
Contact Our Privacy Team
For privacy-related questions, concerns, or requests, please contact our dedicated privacy officer:
Last Updated: June 26, 2025
Effective Date: June 26, 2025